Go Talk To Logo

Terms and
Conditions

The use of this site and the reservation of classes with us are covered by the following Terms and Conditions.

We guarantee to return 90% of your money if after your first three classes with three different teachers you are not completely satisfied. However, you must take those first three classes within a period of one month from the time of purchase to qualify for a partial refund. If you take additional classes or all three classes with the same teacher, we will understand that you are comfortable with our program and other options will be available in the event you are not satisfied with subsequent classes. The refund of cash is not an option after three classes received. However, if you express that you are not satisfied before or right after you have completed your third class following the previous protocol, we will refund 90% of your money.

Credits for classes which are not used for a period of 18 months will be eliminated and your account will become inactive. We do not provide cash reimbursement for unused credits. This includes, for example, classes purchased, but not used for 18 months,  which will expire 18 months after the purchase date or 18 months from the last day you used the last credit in your account.

When you buy a credit for language classes, you are buying a 55 or 30 minute credit A 55 minute credit can be used to purchase either two 30 minute classes or one 55 minute class.  A 30 minute credit can either be used for a 30 minute class or two 30 minute credits can be combined to purchase one 55 minute class. The credits cannot be used other than described above.

The trial class is valid for   30-minute class. If after taking the trial class you are not satisfied or have questions about the program, please contact us as soon as possible at contact@gotalkto.com.

GOTALKTO, LLC reserves the right to cancel classes due to natural emergencies, such as earthquakes, power outages, storms, internet outages and server repairs, etc. which can interfere with connectivity to offer you the best classes. In this case, your account will be credited (the credit of that class will be returned to you) so that you can use that credit in a future class. Many of our teachers are located in different parts of the world where natural disasters are common. We strive to have other teachers available 24/7 so you can take the class at the time and date that is most convenient for you but this cannot be guaranteed. There are often different options to make sure your classes are not interrupted. In the event of interruption, please send a message via chat box on our website or email us contact@gotalkto.com.

We reserve the right to change your selected teacher at our sole discretion. We maintain strict standards of professionalism, punctuality and academic results. In order to maintain those standards, sometimes it is necessary to make changes in curriculum and staffing.

You can change your teacher for any reason, in that case, we only ask you to cancel your existing reservation in advance with your previous teacher before booking your class with your new teacher. Our policy (for you and / or our teachers) is to cancel the class at least 8 hours in advance. If you cannot meet this deadline due to an emergency, you should contact your teacher and / or the program director.  We will consider the circumstances surrounding your case individually. We reserve the right to make exceptions in individual cases taking into account the schedule of teachers and other students. However, if the student does not show up and does not make a formal cancellation, their account will automatically be charged for the missed class and the appropriate credits will be deducted from their account. contact@gotalkto.com or call 833-Gotalkto (1+833-468-2558) you can also send a chat through our live chat on the front page of our website.

GOTALKTO, LLC does not maintain any of your credit card information. All transactions are made by and through third-party sites such as PayPal, Stripe, etc.

We do not disclose your personal information to anyone unless required by law enforcement agencies or as otherwise disclosed by our Privacy Policy.

GOTALKTO, LLC is not responsible for any damage caused by software installations of other sites or viruses when using our learning program.

We are here to serve you, you can communicate your suggestions, comments, concerns and / or testimonies at any time. contact@gotalkto.com or call 833-Gotalkto (1+833-468-2558)  you can also send a chat through our live chat on the front page of our website.

I am the mother of three home-school children and wanted them to have more exposure to the Spanish language but also the culture. Becky created individualized plans for each of my children based on their interests. I cannot explain how special this is. My children were excited to learn and looked forward to their online classes with her. My children participated in cooking classes, social groups with children from Costa Rica, and learned how to make organic and fresh dog biscuits(my daughter’s interest). They developed a level of fluency where they could have conversations in Spanish. I highly recommend this program...

 

... I have been taking classes with Giselle for about 3 years now…. and never plan to stop. She is the type of teacher that takes your Spanish to new levels year after year. Her personality is so enjoyable that I definitely consider her a true friend as well as a teacher. This makes the learning environment easier and the learning more comfortable. Each year, due to these attributes, I have increased my frequency of classes to the point were I now take classes Monday-Friday. She completely took the “work” out of learning a language. I appreciate her and hope that the other teachers follow her example…

… This has been a fantastic resource for learning and practicing Spanish for my two children, ages 11 and 13. It allows them to learn Spanish from a variety of native speakers and at times that are convenient for us. We have used several tutors and they all have been enthusiastic and engaging. They are flexible on how you want to be taught and will work on conversational Spanish or use online textbooks and exercises to focus on grammar and vocabulary. They will also give you homework if you would like. Classes are easy to book and easy to cancel at exceptional prices. The bios of each teacher and their country of origins and areas of expertise are very helpful when choosing a teacher…

… Wonderful trip, wonderful experience. Spanish all the time in one of everyone’s favorite counties in the Spanish speaking world. It’s a guided trip to some of the best spots in Costa Rica with local guides. A great mixture of classes, exercises and conversation. You get to talk about what you’ve been doing and seeing. You will learn what “Pura Vida” really means and why it’s not just a slogan to promote tourism. Costa Ricans, “Ticos”, are really proud of their country. They are truly friendly and helpful to all. And you get to meet them. The trip visits different parts of the country for both natural and cultural attractions. All the planning is done for you, accommodations are excellent and everything runs smoothly. One of the surprises of the trip was the food. Costa Rica has its own cuisine which is very good, very healthy and very tasty. I can’t think of a better way to learn Spanish and to experience the country of Costa Rica with the best Spanish teachers you’ll ever have!…

…We have worked with this program for over 10 years and they are just amazing!Administration is always on top of things making sure that the students receive the best possible service. They are flexible with the schedules, prices are great and the teachers are very reliable and professional. I use them form additional English and Math tutoring for math 3rd and 6th graders. I know that my kids will benefit from this program for a long time. I strongly recommend it!…

…We have used this site for Mandarin classes for our 3 years old and it has been a blast. Very convenient to schedule sessions online from anywhere. The administration is always kind and respectful. The teacher is always punctual and fun. We love this program…